Contact

You can create an account at Huurwoningen by signing up via the website. The account is created after we have confirmed your registration via the provided email address. Click here to create a (free) account.

To gain full access to a property's information and to contact the respective landlord or real estate agent, you need to sign up for a Premium account. You will also receive instant notifications when a property matching your preferences is listed on our website, and you'll get insight into the number of responses to each listing. Click here to subscribe to a Premium account.

You can easily do this via the website! Go to My Subscription in your account and click on Start your Premium account.

It is possible that you completed the IBAN verification, but your Premium account was not activated. In this case, the €0.01 payment will be automatically refunded to you. We advice you to go through the process again.

The trial period lasts 7 days. The Premium account will automatically start afterwards, unless you decide to cancel within the trial period.

The first 7 days, you can use Huurwoningen for free. After these 7 days, your account will automatically transition to a Premium account, and a fee of €29.95 per month will be charged.

Go to My Profile in your account. Here, you can edit your first name, last name, and phone number.

If you forget your password, you can easily reset it by clicking on Forgot password? during the login process. After entering your email address, you will receive an email with a verification code to create a new password. Please note! The code is only valid for 15 minutes and you must enter the code on the same page where you requested it, so make sure not to close this page.

We are sorry to hear that you haven't received an email or verification code to reset your password. We recommend checking your spam folder as well. If you still haven’t received an email, please contact our customer service.

In every email you receive from us, you will find an option at the bottom to unsubscribe from our emails. Are you receiving email notifications about properties that do not match your preferences? Refine your search via this page. Please note that you cannot modify an existing search; you will need to create a new search instead.

Huurwoningen is not a real estate agent or landlord. The properties listed on our website are advertised by real estate agents or private landlords. Additionally, some listings come from external real estate websites. To access contact details or respond to a listing, you need a Premium account. Click here to create a Premium account.

To access contact details or respond to a property, you need a Premium account. Click here to create a Premium account. Already have a Premium account but don’t see a phone number? This means the landlord or real estate agent has chosen not to display it. Some prefer to be contacted via the Huurwoningen contact form first before sharing their phone number. Make sure to leave a good first impression with your message!

To respond to a property, you need a Premium account. First, check if you have created one. Click here to sign up.

We encourage agents and landlords to reply to messages, but we cannot guarantee that every inquiry will receive a response. If a phone number is listed in the advertisement, we recommend calling the landlord or real estate agent directly for a quicker response.

To create a search, you need to search for properties and then click on Save search. You can find this button at the top of the page.

First, make sure you have set up search alerts. You can find them in your account under the Saved searches section. It's also possible that no properties have been listed on our website that match your search criteria. If you have set up search alerts and there are properties listed that meet your criteria, check if they have ended up in your spam folder. If not, please contact us.

Yes, you definitely can! However, this cannot be done in one search query, as it would be too confusing. We recommend creating a new search for each combination.

You can view and delete your search alerts using the Saved searches button at the top right of the page. Unfortunately, it is not possible to edit a search alert.

It's unfortunate that the advertisement contains incorrect information. To maintain the quality of our website, we kindly ask you to report this to us. You can do so via the Tell us button on the right side of the listing, where you can specify the incorrect information. You can also contact us directly at info@huurwoningen.nl. We will do our best to process your report as quickly as possible.

We do everything we can to verify the authenticity of all listings on our website. If you come across a suspicious property listing, please don’t hesitate to report it by sending an email to info@huurwoningen.nl. You can also click the Tell us button, which can be found on the right side of the listing. We will do our best to process your report as quickly as possible.

The trial period lasts 7 days. The Premium account will automatically start afterwards, unless you decide to cancel within the trial period.

The first 7 days, you can use the trial period for free. After these 7 days, your account will automatically transition to a Premium account, and a fee of €29.95 per month will be charged.

The first payment will be deducted the day after your trial period ends. Since the subscription automatically renews on a monthly basis, the deduction will take place around the same day of each month. You can find when the new billing period started via your account → My Subscription → Manage subscription → Billing history.

It is possible that you completed the IBAN verification, but your Premium account was not activated. In this case, the €0.01 payment will be automatically refunded to you. We kindly ask you to go through the process again.

If you have a Premium subscription, you pay €29.95 per month. Your Premium subscription will automatically be renewed every month, until you cancel it. This means we charge €29.95 per month, even if you don’t use your account. Please make sure to cancel your Premium subscription on time, as this is your own responsibility.

If you have canceled your Premium subscription, it will be terminated at the end of the current subscription month. This means that after canceling your Premium account, a final payment may still be charged. This charge covers the use of your Premium account during the current (and last) subscription month. The cancellation confirmation will specify until when you can continue using your subscription.

When creating a Premium account, we always ask you to complete an IBAN verification. This is to ensure that you are the one who wants to activate the subscription. If you have any questions or believe something is incorrect, we recommend contacting our customer service. They can look into this for you.

A failed payment can occur due to insufficient funds or a collection block on your account. When a collection cannot be processed, we receive a notification from your bank. The invoice will then be marked as unpaid. As a result, you will receive payment reminders. You must then make the payment within the specified term.

Yes, you definitely can. Log in to your account and go to My subscription → Manage subscription → Billing methods → Add new.

You will receive an invoice if the payment could not be processed or if you reversed the payment yourself. In that case, the payment is still outstanding. To settle this outstanding payment, you will receive an invoice by email, including a payment link and a due date. You can also make the payment through your account by logging in and navigating to My Subscription → Manage Subscription → Invoice History.

For each payment that could not be deducted or that you have reversed yourself, you will receive an invoice. Therefore, it is possible that you may receive multiple invoices from us. This means that there are outstanding payments for multiple subscription months. You can view the invoices through the email you received. In this email, you will also find a payment link and the due date for the payment.

You can find your invoices in your account. Go to My Subscription → Manage Subscription → Invoice History. Here, you can also check if you have any outstanding payments.

If we do not receive your payment(s) within the specified payment term after several reminders have been sent, we are authorized to transfer the outstanding invoices to a debt collection agency. You can also find this information in the final payment reminder you received from us. Once the outstanding invoices have been handed over, you will need to make the payment through PayQ Incasso. Please note that additional collection fees may apply.

A landlord or real estate agent may only charge mediation fees in specific cases. We have written a detailed article about this, which you can find here.

All rental properties listed on Huurwoningen are offered by private landlords or real estate agents. The vast majority of these landlords are reliable and provide honest information about the property. Unfortunately, a small group of people exploit the trust of Huurwoningen visitors. In this article, you can read more about how to recognize a scammer and what you can do to minimize the chances of fraud.

Since 2011, Huurwoningen has been the largest rental marketplace in the Netherlands. Our goal is to bring real estate agents and private landlords together with home seekers, making it easier and faster for you to find a home. Huurwoningen brings together all rental listings from real estate agents and private landlords in one clear and convenient platform.

Huurwoningen offers a platform where you can view available property listings throughout The Netherlands. Additionally, you can enter specific search queries, apply filters, save your searches, and receive emails when new listings that match your criteria become available. However, we are unable to provide information on the availability of a specific property. For that, you will need to contact the agent or private landlord.

The first 7 days, you can use the trial period for free. After these 7 days, your account will automatically transition to a Premium account, and a fee of €29.95 per month will be charged.

We are in daily contact with real estate agents to ensure that their rental properties are displayed on our website. Currently, more than 1,600 real estate agents list their properties on Huurwoningen. Private landlords can also use our platform to rent out their properties, and we index listings from real estate agents across the Netherlands. In short, we work hard every day to compile a complete and comprehensive overview of available rental properties for home seekers.

You can get in touch with us by sending an email to info@huurwoningen.nl. We will strive to respond to your email within two business days.

Our customer service is available during office hours (Monday to Friday from 9:00 AM to 5:00 PM).

We're sorry to hear that you have a complaint. We’d love to get in touch to see if we can resolve it together. Click here to view our complaints procedure.

No, it is not possible to visit our office. Of course, you can reach us via email or phone.